Here is an email we recently received from a happy mom;
We are so HAPPY with Kaplan Orthodontics. What great results! We were always taken care of and are so happy with the outcome. I look forward to referring anyone to them. Great practice. Thank you Kaplan!
We received this email from one our adult patients recently!
“How can I put into words the appreciation I feel for all of your work, dedication, time, and laughter over the past 2+ years? Your confidence in the outcome of my orthodontic work gave ME confidence to move forward and transform my smile in ways I never thought possible. I can’t say enough about the interactions I had with each of the assistants – especially Tori, Ashley and Ivie – and the knowledge that I would be visiting your office was enough to put a smile on my face. I will miss seeing you all on a regular basis (but won’t miss having my braces tightened, poking wires, or loose brackets!) and plan to stop by just for a quick hello before lunch quite often!
From Jill C.
“Ok. I can’t believe I’m sharing a review of an orthodontist, but I feel compelled to do so after yesterday’s visit to have my braces placed on my soon-to-be FAB teeth. From the moment I walked into Dr Kaplan’s office in Feb 2014 , I could not only see how beautiful the office was, but I knew after being greeted and looking around to see the friendliness and professionalism of his team as well as the cool iPads and more in the waiting area that I was in for a treat.
Well. As if that wasn’t enough, out comes the coolest and most knowledgeable and friendly office manager to greet me and give me a tour and take pics etc in preparation for my consultation. I was in awe that they took so much time during the consultation to not only understand my needs and expectations but to clearly explain how they could help me achieve the results I desire. Seriously. I didn’t feel rushed nor did I feel pressured to make a commitment that day…however, because I was beyond impressed w their facility and expertise and ability to be professional yet place me at ease I was ready to go for the gusto that day!!! :-). No kidding. They r just that good. I knew halfway though the consultation I was gonna be one of their future and lucky patients.
Anyway, I continued to be impressed after meeting Tori. She’s the awesome one who took the 3-d imaging of every tooth in my mouth so I could get the best custom braces possible. She was patient and very knowledgeable. Oh and gentle too.
Even the scheduling coordinator rocks. Look. Believe me when I say I was somewhat hesitant before I showed up for the consult being that I am no spring chicken (smile) but that went out the window once I walked inside. There were kids and adults and no strange glares at all. Very very relaxing and inviting office and staff.
Well I know I’ve said lots so I’ll try to wrap this up. Yesterday I met the sweet and gentle Karen who placed my braces on in what seemed like no time at all but def less than 90 mins. She explained what she was doing throughout the process and she even understood the gibberish coming out of my mouth as I had the nerve to try to ask a few questions while she was doing her thing. It was truly a million times better than I expected after hearing horror stories. The most positive experience of what’s known to be not so much fun.
Ok ok. Finally I must give a shout out to the truly amazing Dr Kaplan for bringing together such an awesome TEAM and for always placing me at ease and for calling me directly (yes he took time to call yesterday evening) to see how I was doing w my shiny new braces :-). Who does that anymore? TOP NOTCH ALL THE AROUND. I GIVE THEM A PERFECT 10 !!! #outstandingcustomerservice #coolrewardsforgoodpatientslikeme #freeparking #supereasyaccess #easyscheduling #aboveandbeyondtherest “
From Kathy R.
“I have had my braces on for a month now. I know I picked the BEST orthodontist in the area! I was very nervous about being an adult getting braces. From the minute I walked in Dr. Kaplan’s office I was greeted by friendly receptionists. Everyone was so professional and knowledgeable. Dr. Kaplan really took the time to think out my treatment plan and explain it to me until I had no questions. His assistants are always smiling and make the adjustments fast and simple. The best part is that i have had NO PAIN!! I can’t wait to see how my smile turns out!”
Karen D. (from our Facebook page)
“While going to the Orthodontist’s wasn’t exactly my favorite activity as a teenager, going to Dr. Kaplan’s definitely made it enjoyable. Whenever I went to Dr. Kaplan’s I was always met with an extremely happy and optimistic staff, not to mention a happy and bright environment to have my appointment in. Also, I always loved the little contests they would have every month- looking for leprechauns on the walls or trying to come up with an anagram about the favorite things I loved about my mom helped me pass the time until my appointment ina really fun way. Finally, one of my favorite about Dr. Kaplan’s was Dr. Kaplan himself. Dr. Kaplan was always very kind and happy towards his patients, and clearly was focused on doing the very best job possible on his client’s teeth. Plus, there’s nothing like a bit of corny humor to brighten up your orthodontists’ appointment. Basically, if you go to Dr. Kaplan’s, you’ll be having your teeth perfected in the nicest environment with the happiest people, and you’ll be ecstatic with how your teeth look and how your smile makes you feel afterwards.”
“An Orthodontist? That’s just like the doctor right? Scary!!
At least that’s what I thought the first time my mom mentioned to me that I’d be getting braces.
But boy was I wrong!
Going to Dr. Kaplan was a fantastic experience! The staff are all extremely nice and you really get to know them! They make you feel in charge of your teeth, telling you what’s happening during every step and making sure you know you’re in great hands. I felt comfortable and really in charge, as everyone in the office is wonderful at explaining the process of braces to people of all ages.
And the whole team isn’t just good at explaining, but fantastic at doing as well! I love the way my teeth look now and am grateful to Dr. Kaplan office for that.
I learned quickly that the Ortho isn’t scary at all. Each of the staff members really took the opportunity to get to know me and would remember everything from appointment to appointment. Sometimes I couldn’t keep still because I was laughing so hard at something Dr. Kaplan had said!
Thank you to Dr. Kaplan’s Office for a great Ortho experience!”
“Braces are generally not something that teenagers look forward to. There’s that awkward 3-4 year period in middle school where everybody’s smile seems to glint with metal in the class pictures. That being said, I can’t have imagined a better place to have my braces done that at Dr. Kaplan’s. His office was clean and bright, and the staff was always happy to see me. They put on these little contests for everyone to enter in to try and win prizes: I think my favorite was when the staff all carved different pumpkins! It was the general atmosphere of the office, created by the people that worked there which really made the experience. Dr. Kaplan was always very honest, helpful, and dedicated, and smiling whenever I saw him, plus, he wasn’t adverse to throwing out a few jokes here and there, either. Overall, I had a great experience at Kaplan, which was only accentuated by how wonderful my teeth looked after the braces came off. I know my smile wasn’t the easiest to pull off, so I appreciate all the time put into making my teeth look just right – thanks for such a great few years!”
~ Olivia P.
“I want to say thanks to Dr. Kaplan for all the years of hard work that he has done on my mouth. Even though I still have my braces on, I smile brighter, eat better, and take more responsibility for things. The herbst really hurt badly at the beginning and every time they tightened it but I know it made my smile and bite a lot better. Dr. Kaplan and his staff took such good care of me every time I went in during the time I had the herbst on. They always take good care of me but while the herbst was on, they knew to be even more careful with my mouth. Dr. Kaplan really knew when it would come off and kept his promise of how long I would have it on. The herbst really changed me now that I can eat food without being worried my bite is messed up.”
“My name is Shaun, and from the first day I came to Dr Kaplan everyone was very warm and welcoming and showed me supreme friendly service. Despite my embarrassing smile, they really made me feel comfortable and pretty awesome!!
Needless to say I am well pleased so far and would highly recommend Dr Kaplan to everyone that needs braces. I would never think if going to another orthodontist because I think Dr Kaplan and his whole staff is the best in the business!”